Shipping policy

Shipping Policy

Thank you for shopping with Luxe & Cozé.

Order Processing Time

Orders are typically processed within 2–5 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Shipping Time

We currently ship to customers within the United States. Free shipping is available on eligible orders. Estimated delivery time is 12–20 business days.

Shipping Delays

While we do our best to deliver your order on time, shipping times may occasionally be longer due to high order volume, customs processing, carrier delays, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order has shipped, you will receive a tracking number by email when available.

Incorrect Address

Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us at support@luxeandcoze.com and we will do our best to assist you.

Contact

If you have any questions about shipping, please contact us at:
support@luxeandcoze.com