Shipping policy

Shipping Policy

Thank you for shopping with Luxe & Cozé.

Order Processing Time
Orders are typically processed within 2–5 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Shipping Time
We currently offer free shipping within the United States.
Estimated delivery time is 12–20 business days depending on the destination and carrier delays.

Shipping Delays
While we do our best to deliver your order on time, shipping times may occasionally be longer due to high order volume, customs processing, carrier delays, weather conditions, or other unforeseen circumstances.

Order Tracking
Once your order has shipped, you will receive a tracking number by email when available.

Incorrect Address
Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us at support@luxeandcoze.com and we will do our best to assist you.

Contact
If you have any questions about shipping, please contact us at:
support@luxeandcoze.com